Some B2C companies are localizing the decision-making process and allowing local managers to make decisions that were previously made by macro-managers.
Can the same thing be done in the B2B atmosphere? Are there benefits in terms of competitive advantages, agility, and leadership development?
Regular contributors to the “DistributED with tED magazine” podcast Desiree Grace, President of the Americas for Cembre, and Andrea Olson, author and Customer-Centricity expert, discuss the impact of local decision-making.
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