FAIR HAVEN, Mich. — Sean McPherson has been promoted to President and CEO of Duker-Reilly-McPherson and Associates, Inc (DRM). He succeeds current President Ray McPherson, who will remain involved in the company as Chairman of the Board.
S. M. McPherson assures its current distributors that the level of customer service they have grown to expect will not be changing. “We want our distributors to have that, ‘Wow that was easy—I’m so glad I asked them first,’ moment every time they interact with us.”
McPherson looks forward to the future regardless of the challenges the industry may face. With the speed of business increasing and information easily obtained from the internet, there is a struggle for manufacture representatives to stay relevant. “We are constantly looking for ways to innovate, work smarter and stay competitive.”
In 2000, S. M. McPherson received a Bachelors degree from Ferris State University in Small Business Management. Shortly after, McPherson began working at DRM as an inside / outside sales representative. In 2008, he became partner and took on the roles of CFO and Vice President.
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