There are levels of behavior that warrant a discussion, and others that can lead to serious consequences. Either way, no one wants to tolerate bad behavior at your company.
What are those levels, and how should they be reported and handled?
Regular contributors to the DistributED with tED magazine podcast Desiree Grace and Andrea Olson discuss those behaviors and how they should be handled. Desiree Grace is the Vice-President of Sales and Customer Care for the Americas for Mersen, while Andrea Olson is an Author and Customer-Centricity Expert.
You can listen to the DistributED with tED magazine podcast on all podcast players.
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