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DistributED: Incentive Design, Part 2

In part 1 of this tw0-part series on incentive design, we discussed ways to create incentive packages that are fair for both associates and the company itself.

But it’s not always a “one-size-fits-all” situation.

In part 2, we talk about how to modify those incentive packages based on a wide variety of factors, the difficulty of sticking to strict rules inside incentive packages, and something called “sunshine pay”.

Desiree Grace is a NAED Trailblazer Award winner, and Andrea Olson is an author and Customer-Centricity Expert. They are regular contributors to the DistributED with tED magazine podcast.

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