Our supply chain issues forced just about everyone to re-think their strategies when it comes to making sure our customers are satisfied.
For many of us, that used to mean having the ability to keep as little on your warehouse shelves as necessary, and receiving products as they were ordered. Now, some are strategizing the value of “safety stock,” while others try to decide which customers should be first in line to receive whatever is available.
Desiree Grace and Andrea Olson are regular contributors to the “DistributED with tED magazine” podcast. Desiree is the Vice-President of Strategic Distribution for Americas at Panduit, and Andrea Olson is a customer-centricity expert and CEO of Pragmadik.
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