While you work hard on your brand, and make sure your employees understand it and work within it, do your customers understand it?
The work you do every day impacts how they feel about you, and making sure all of your contact with customers fits the brand is essential.
Regular contributors to the DistributED with tED magazine podcast Desiree Grace and Andrea Olson discuss the ways you can enhance your brand to make it as clear as possible.
Desiree Grace is the Vice President of Sales and Customer Care for the Americas for Mersen. Andrea Olson is an author and Customer-Centricity Expert.
You can listen to the DistributED with tED magazine podcast on all podcast players.
Tagged with DistributED, marketing, podcast