MINNEAPOLIS — Engineered Products Company, (EPCO), a supplier of specialty lighting and wiring consumable products for electrical contractors, announced that it has completely updated its website to reflect its dedication to continuous improvement and service. Whether searching for a product, an installation video or print instructions, industry specific information or employment opportunities, one-click access is virtually standard throughout the updated web site. The company also revealed plans to continue making the site more interactive with the addition of an energy savings calculator related to its newer, energy-efficient LED product lines, such as the ProSeries LED Utility luminaire and ProSeries LED Upgrade, the linear Standard and Parking Garage LED Luminaires, and LED retrofit kits for the Gasketed Luminaire SeriesTM.
EPCO President Jack Schuster commented on the addition of the service metrics report card that includes the company’s order fill rate, on-time delivery and sales order accuracy. “Displaying customer service statistics on our home page makes us accountable to our customers as well as the entire marketplace. Its prominence is a constant reminder of our commitment to excellent service and living up to our customers’ expectations. We’re doing what we say we will do.”
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