Exclusive Features

Feature Spotlight: Gold-Star Customer Service

Feature Spotlight: Gold-Star Customer Service

The customer. That one entity that is a distributorship’s most important aspect and driving force. The reason you get up every day and do your job – to serve the customer, and help their business succeed as well. below, we’ve gathered four of our best pieces on serving the customer and how best to do that.

 

Boosting the “Value” in Your Value-Added Services

January 16, 2019

Here’s what electrical contractors think about those little “extras” that your distributorship provides on the job site.
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Is the Customer Really Always Right?

January 17, 2019

Customers aren’t easy to come by or retain these days, but they’re also not always right. Here’s how to keep them happy without giving away too much.
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Is Your Distributorship Ready for 2-Hour Delivery Windows?

January 23, 2019

The on-demand economy is in full force, and it’s pushing distributors to deliver orders faster than ever. Here are five ways to get your company ready for the 2-hour delivery windows that one technology provider is expecting by 2028.
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Quick and Easy Marketing Strategy: Deliver to the Right Customers

April 4, 2019

Know who your best customers are and focus your efforts on retaining them by providing them with a level of service that your competition simply cannot match.
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