Who is at fault when lighting equipment fails?
Yes, there are times when a specific product fails to meet expectations, and the warranty is in place.
But there are other times when end-user maintenance actually breaks the product, even without them realizing it.
That leads to multiple situations, including finger-pointing about who is at fault and who is responsible for the end-user training.
Get A Grip On Lighting hosts Greg Ehrich and Michael Colligan discuss when credibility is at stake for manufacturers and distributors.
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Greg Ehrich, LC is the former President of the National Association of Innovative Lighting Distributors (NAILD) and owner of Premier Lighting, a progressive lighting distributorship.
Michael Colligan is an entrepreneur and inventor. He’s a subject matter expert in commercial and industrial lighting supply, lighting retrofits, and finding recycling streams for hard-to-recycle waste.
The Get A Grip On Lighting podcast on tEDmag.com is sponsored by Keystone Technologies.
If you want to watch more Get A Grip On Lighting podcasts, you can go to www.getagriponlighting.com.
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