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SIDEBAR: 4 Steps to Better Human Capital Management

SIDEBAR: 4 Steps to Better Human Capital Management

This is a sidebar to the article: Optimizing Your Distributorship’s Human Capital, Part I


Every good business relies on a strategy that demands results, with people being the main determiner of success or failure. “Talent optimization is a discipline that provides business leaders with a framework and tools to design cultures, roles, and teams while maximizing business results,” says David Nast, a workplace behavior expert and CEO at Nast Partners in Cherry Hill, N.J.


Here are Nast’s four steps to more successful human capital management in today’s tight labor market:

  1. Diagnose. The insights uncovered by diagnosing the root cause of an organization’s people problems help to optimize how they design their people strategy, hire purposefully, and inspire effectively to drive an engaged workforce that produces results.
  2. Design. Businesses can’t just put a random assortment of people together on a team and hope for the best. “To achieve the best outcome,” Nast says, “an organization must leverage people data/workforce analytics that are scientifically validated for hiring, selection, and developing your people to deliberately design its approach to leadership, culture, and team dynamics.”
  3. Hire. Hiring well sets the stage for future organizational success. “Defining the roles an organization needs and matching the right person to the requirements boosts the opportunity for success,” Nast says. “Hiring and retention are symbiotic in that if you hire better, they stay longer, and if top talent stays longer, that attracts more top talent.”
  4. Inspire. “When leaders understand their employees, and employees understand each other,” Nast says, “they are equipped to minimize conflict, reduce organizational toxicity, and communicate more effectively, letting distractions get out of the way of results.”


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Bridget McCrea  is a Florida-based writer who covers business, industrial, and educational topics for a variety of magazines and journals. You can reach her at bridgetmc@earthlink.net or visit her website at www.expertghostwriter.net.

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