DistributED: Catching Up With Brian Rooney
John Eggleton Becomes New NAED Board Chair
DistributED: Unplugging From Work
Blog: How to Nurture Happy Customers
By Bridget McCrea According to Forrester Research, only 37 percent of brands received good or excellent customer experience index scores from their customers. Sixty-four percent got a rating of “OK,”…
Blog: Working with Suppliers Before and During Crises
By Bridget McCrea When it comes to coordinating crisis activities with other members of the supply chain, some companies get it and others don’t. As a whole, electrical distributors are…
Blog: How to Replace Your Best Salespeople
By Bridget McCrea If a recent NAED survey is any indication, somewhere between 10-25% of your sales reps will no longer be on the payroll come 2020. While seven years…
Nickel Prices Have Been Heading Down and Will Probably Stay Down
By Brooke C. Stoddard Nickel, which is a major ingredient in stainless steel, has been less costly since the beginning of the year and will likely not turn up again…
Blog: Google joins Amazonsupply.com in the B2B marketplace
By Jack Keough A little more than a year ago, distributors were shocked when Amazonsupply.com announced its intention to enter the business-to-business (B2B) marketplace. Now another Internet giant, Google, is…
Blog: Supplier Support Critical to DC Throughput
By James A. Cooke Speedy receipt of parts and products into a distribution center is critical today to maintaining inventory visibility and having the right stock on hand for serving…
Blog: An Interesting Week of Deals in the Industry
By John Keough There was some noteworthy news recently in the electrical industry this week. First, Siemens announced a new manufacturer/distributor relationship with BDI, one of the largest power transmission/motion…